Return Policy

O U R   R E F U N D  P O L I C Y 

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Thanks for purchasing our products at Ecoware LLC.

In order to be eligible for a refund, you will have to return the product within 10 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.

 

After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

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If our products arrived damaged, or contaminated in any way, please contact us right away and we will be happy to send a free replacement with a return shipping label for damaged items.

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If anything is unclear or you have more questions feel free to contact our customer support team hello@getecoware.com